FAQs

What does the word MiJi mean?

MiJi comes from the Swahili word mji, which means “town” or “community.” In many African cultures, community is central to raising children. Echoing the saying “It takes a village to raise a child.” MiJi is your modern-day village: a safe, supportive space where moms connect, share help, and build real community.

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What is MiJi?

MiJi is a membership-based platform that helps moms connect with one another in their neighborhoods. Whether it’s swapping errands, finding childcare, or just making new mom friends nearby, MiJi makes it easier to share the load of motherhood.

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How does MiJi work?

Once you join, you’ll create a profile, complete your background check, and become part of a local “village.” You can:
 • Offer services (like babysitting, meal prep, or school pickups)
 • Request support from other moms
 • Swap skills or earn money for everyday tasks
 • Build friendships with moms nearby

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What are Errand swaps?
Errand swaps let two moms trade everyday tasks — for example, one mom does a grocery run while the other cleans her home. It’s a fair, community-first way to make sure you always have help, whatever your budget. Our patent-pending Smart Swap technology matches needs and makes swaps convenient and equitable for both parties.

How it works

Post a swap request with what you need, your location, and preferred times.

Moms in your MiJi village see your request and can offer a swap for a task they need done.

Agree on details (time, place, any items to exchange) and confirm the swap in the app.

Complete the swap and leave a rating.
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Our patent-pending Smart Swap Technology is the behind-the-scenes intelligence that makes swapping simple, fair, and practical. It plans swaps and jobs around your daily routes and routines to save you time and help you earn.


Reciprocal matching: It finds moms whose needs naturally complement yours (e.g., you need laundry done and a neighbor needs a grocery run), prioritizing swaps that are fair and convenient.

Route & routine optimization: Smart Swap learns (and lets you input) your regular routes, availability windows, and typical errands. It suggests swaps and paid tasks that fit into your existing schedule so help happens while you’re already out — not as extra trips.

Suggested earning opportunities: If you want to earn, Smart Swap identifies nearby paid tasks you’re well-suited for (based on skills, timing, and route), and can recommend errands to add to your week to hit money goals.

Automated planning & reminders: It can suggest a weekly plan (swaps + paid tasks) that minimizes travel time, balances reciprocal exchanges, and helps you stay organized — then reminds both parties when swaps are confirmed.

Fairness & transparency: Matching factors (time, distance, task complexity) are visible so both moms see how a swap is balanced; ratings and review history are part of the match signal.

Privacy & control: Smart Swap uses your profile, preferences, and app settings only with your consent. You control what it can see (routes, earnings goals, verification level) and can opt out of automated suggestions at any time.

Example: Smart Swap might notice you leave for school drop-off every weekday at 8:15. It can suggest a neighbor who could pick up your library books on their route home in exchange for you collecting their package next week — or it will list a paid pickup near your route that helps you earn toward a short-term goal.

How to use it: Fill in your availability, preferred distance, and any earning targets; toggle route-based suggestions on; review suggested swaps/paid tasks and confirm the ones you want.
Tip: Be transparent in your listing (time, location, supplies) so Smart Swap can make the best, most efficient matches.

How much does it cost to join?

Founding members can join MiJi for $99 per year. This covers:
 • Verified background check
 • A welcome gift
 • Full access to MiJi’s community features

Starting next year, membership will be $150 per year, but founding members keep their introductory rate.

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Are there any benefits to being a founding member?

Yes! Founding members receive:
 • The introductory membership rate (locked in before pricing increases)
 • A special welcome gift
 • The chance to shape the app by giving early feedback and helping us build the community together

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How do I get MiJi in my neighborhood?

It’s simple — join the waitlist! As soon as enough moms in your area sign up, we’ll launch MiJi in your neighborhood. You’ll be the first to know when your village goes live.

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Is MiJi safe?

Yes. Every member completes a background check before joining, and our community guidelines ensure MiJi remains a safe, supportive space for moms.

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What kinds of support can I find on MiJi?

You’ll find moms offering and requesting help with:
 • Babysitting and school pickups
 • Grocery runs and errands
 • House cleaning or laundry
 • Meal prep and cooking
 • Tutoring, organization, and more

Everyday tasks that feel overwhelming alone become easier together.


What kinds of services can I offer or request?

Popular services include:
 • Childcare or babysitting
 • Cooking or meal prep
 • Household chores and cleaning
 • School pick-ups/drop-offs
 • Grocery runs or errands
 • Playdates and companionship

If you have a skill or simply time to share, you can offer it through MiJi.

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What are “Errand Swaps”?

Errand Swaps let moms trade services instead of paying cash. For example:
 • You watch another mom’s toddler for two hours.
 • In exchange, she cooks dinner for your family one night.
It’s a flexible, cash-free way to make support accessible to every mom, no matter her budget.

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How is Miji different from Facebook groups or Nextdoor?

Unlike big public groups, Miji is built for moms, by moms.
 • Every member is verified with a background check.
 • Our focus is on support and connection, not just chatting.
 • We offer unique features like Errand Swaps to make help truly accessible.

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Do I have to be a stay-at-home mom to join?

Not at all! MiJi is for all moms—working moms, stay-at-home moms, single moms, new moms, and beyond. The app is designed to fit into your life, however motherhood looks for you.

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Can dads or other caregivers join?

At this time, MiJi is focused on creating a safe and supportive space just for moms. In the future, we may expand membership options to include dads and other caregivers.


How can I support the MiJi movement?

You can support MiJi by:
 • Joining as a founding member — your membership helps us grow and bring MiJi to more neighborhoods.
 • Spreading the word — share MiJi with friends, family, and moms in your community who could benefit from support.
 • Giving feedback — as an early member, your ideas help shape the future of the app.
 • Becoming an ambassador — if you’re passionate about building villages, you can help launch MiJi in your area and connect moms around you.

Every mom deserves a village, and your support helps make that a reality.

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How do I cancel my membership?

You can cancel anytime through your account settings. Your membership will stay active until the end of your billing cycle, and you won’t be charged again.

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What if I have a problem with another member?

We take community safety seriously. If an issue arises, you can report the member directly in the app or contact our support team. MiJi reserves the right to suspend or remove members who do not follow our community guidelines.

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Do I need to live in a certain city to join?

MiJi is rolling out in select cities and neighborhoods first. You can sign up from anywhere, and we’ll notify you when your area becomes active.

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How do I get started?
 1. Download the MiJi app.
 2. Create your profile and complete your background check.
 3. Explore moms near you and start connecting!